FREQUENTLY ASKED QUESTIONS...

WHAT PAYMENT METHODS DO YOU ACCEPT?

At AUTOCUP you can checkout using all types of credit and debit cards or using the PayPal express checkout option. We do not accept direct bank transfers or cash on delivery.

HOW SECURE IS MY ONLINE ORDER?

When you shop online with your credit card, all your information is entered into a secure SSL web page. Your information is then SSL encrypted and sent directly to our credit card provider's network. Where your card and transaction are pre-authorized and approved. Your credit card information is not stored on our servers.

WHEN WILL MY ORDER BE PROCESSED?

All orders are fulfilled and shipped from our warehouse. Please allow extra time for order processing during holidays and sales seasons. We process orders between Monday and Friday. Orders will be processed within 1-2 business days of ordering and shipped the next business day after processing.

HOW CAN I TRACK MY ORDER?

We will send you an email and tracking information as soon as your order has shipped. You will usually receive your tracking number the next day after your order ships.